Privacy Policy

Your privacy is very important to CarpoolAssist Inc. CarpoolAssist has established this Privacy Policy to explain to you how your information is collected, protected, used and disclosed at our Website. The privacy practices of this statement apply to our services available under the domain and subdomains of www.CarpoolAssist.com and apply generally to our affiliates, subsidiaries, and joint ventures. By using the Website, you consent to the privacy practices described in this policy, as modified from time to time by us. Please carefully review this policy so you understand our data privacy practices. We may use personal information for new uses not previously disclosed in this Privacy Policy at any time. However should our privacy practices change, we will post the policy changes to our Website and indicate the date the Privacy Policy was last updated. We encourage you to check back at our Website periodically if you are concerned about how your information is used.

CarpoolAssist Privacy Policy Key Points :

We DO NOT rent or sell your personal information to third parties.

We DO NOT share your information with anyone for marketing purposes.

We DO NOT send unsolicited emails to you for marketing purposes.

Overview :

Please read this Privacy Policy to learn more about the ways in which we use and protect your personal information.

If you have additional questions, you may send an email to us by clicking on the link entitled "Contact Us".

By visiting this Website you agree to be bound by the terms and provisions of this Privacy Policy. If you do not agree please do not use or access our Website.

This Privacy Policy describes the information we collect from you as part of the normal operation and what may happen to that information. This policy is detailed because we believe you should know as much as possible about CarpoolAssist's practices so that you can make informed decisions. It is our goal to provide a consistent set of privacy practices throughout our websites.

When you accept this Privacy Policy and our Terms of Use (User Agreement) on this Website, you consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of CarpoolAssist's User Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on July 1, 2010 for all users. If we decide to update our Privacy Policy, we will post the updates to this Website.

Children are not allowed to use this Website :

Children or minors (persons under the age of 18) are not permitted to use this Website.

Data we collect and its usage :

Once you register on the Website, you are not anonymous to us. For various services on the Website, we may require you to provide appropriate information as indicated on the forms throughout the Website. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.

When you visit our Website, some information may be automatically collected, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site, and the time and date of your visit. We may use this information to protect, enhance or update our Website.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

When you register on our Website, you may provide us the following information. We describe how this information is used. If you do not agree to our usage of your information, please do not use our Website.

If you select the option "make my information private" then we will not disclose your address and phone number even to those users who find you as a match. Only after you accept their carpool invitation, your address and phone number will be visible to them. But till then only your name,zipcode,your pooling preference(driver,passenger,driver or passenger) and email address will be shared with them.

Your preference information is public, but only visible to members who find your trip itinerary as a match for carpool.

Vehicle information such as type of vehicle and seating capacity is public. Please note, in all the cases above, there may be additional optional or required information fields as defined by the various forms on the Website

How we use your information :

When you register with us, we do send a confirmation email to the email address you provided. There are many websites today which offer free or paid email accounts which you can subscribe to should you require an email address.

We may use any information you provide to facilitate the services you request, troubleshoot problems, identify abuse of our services, identify violation of our terms of use, help promote safe carpooling, measure consumer interest in our services and products and enhance our Website. We may compare and review your personal information for errors, omissions and for accuracy.

You agree that we may use personal information about you to improve our content and services. You agree that we may use your personal information to contact you and deliver notifications to you. We also reserve the right to send notifications of any changes or new features of our Website. By accepting the User Agreement and Privacy Policy, you agree to receive these notifications.

Our Corporate Entities :

We may share much of our data, including personal information about you, with our affiliates, subsidiaries, and joint ventures that are committed to serving your online carpool needs and related services and products, throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our affiliates, subsidiaries, and joint ventures follow privacy practices no less protective of users than our practices described in this document.

Disclosure of your information to third parties :

We may disclose information in good faith to appropriate authorities in case of illegal activities or other malpractices. In response to a verified request by law enforcement, immigration, customs or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, street address, city, state, postal code, country, telephone number(s), email address, financial information, and additional information we maintain about you, with a subpoena or comparable legal process.

We share aggregated statistical data with our business partners or for public relations. For example, we may disclose demographic information of our users or commutes. However, this aggregated information is not tied to personally identifiable information such as your name, email address or phone number.

As with any other business, it is possible that CarpoolAssist in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by CarpoolAssist, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended as described above.

If third parties unlawfully intercept or access transmissions or private communications to trace your personal information, or an external user illegally acquires your personal information from the Website, we will not be liable for any eventual consequences.

How you may use personal information of other members :

You agree that all personal information of another user you acquire through the Website or through a related communication or transaction of the Website, CarpoolAssist hereby grants to you a license to use such information only for: (a) CarpoolAssist related communications that are not unsolicited commercial messages, (b) using services offered through CarpoolAssist, and (c) any other purpose that the user expressly agrees to after you adequately disclose of the purpose(s) to the user.

In all cases, you must provide users with the opportunity to review any information you have collected about them and remove them from your database if they should choose so. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another CarpoolAssist user to any third party without our consent and the consent of such other user after adequate disclosure. Note that law enforcement personnel are given different rights with respect to information they access.

CarpoolAssist and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add an CarpoolAssist user to your mail list (email, physical mail or telephone contact) without their express consent after adequate disclosure.

How you may use the Website :

You may not use any computer based scripts, robot, spider, scraper or any other automated tools to enter or retrieve any data from our Website. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our Website without the prior expressed written permission of CarpoolAssist. We reserve the right to determine abuse of our services and terminate your account without prior notice if we deem necessary.

You are not allowed to use the Website for any purposes other than carpooling services as documented in the Agreement and the Privacy Policy.

Accessing and changing your information :

You can review the personal information you provided us and make desired changes to allowed fields of this information, or to the settings for your account, at any time by logging in to your account on the Website and choosing "EditProfile" option. . If you edit/change your data or content, we usually update our live databases immediately. However, some data may update more slowly, and some old data may remain permanently in our archives and records. This is necessary in order to deter fraud, abuse or a breach of our contract, by ensuring that persons who try to commit fraud, abuse or breach of our contract can be identified. Your personally identifiable information will not be used by us for any other purposes, except as necessary to prevent fraud and assist law enforcement, or as required by third parties for any transactions initiated through CarpoolAssist.

Protect your password :

You are responsible for all actions taken with your account and password Therefore, we strongly recommend that you not disclose your CarpoolAssist password to any third parties. If your password has been compromised for any reason, you should immediately change your password, through our Website.

Final note :

CarpoolAssist cannot and does not ensure your safety. By using this web site you agree and accept that we have no responsibility for your safety or any eventualities resulting due to carpooling or using any services on the Website. We do not control information provided by users on the Website and they may misrepresent themselves.

It is also theoretically possible that someone could misuse the information acquired through the Website to commit a crime. However, it is our belief that the level of information we provide through this website can anyway be acquired easily through other sources such as telephone directories or store hours. It is our belief that we provide better privacy for your personal information than other popular data sources due to our unique model of allowing you to control sharing of your personal information. This means your personal information such as your address, telephone number will not be shared unless you explicitly authorize us to share this information through our Website.

Contact Us :

If you have any questions about this privacy statement, CarpoolAssist's information practices, or your dealings with CarpoolAssist, you can contact us by sending an email to contactus@CarpoolAssist.com

Last Updated : July 18, 2012

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